Each customer is responsible for activating the requisite protection mechanisms according to their own situation. The software offered in our solution includes full encryption of backups as well as password protection for backups, protecting data in case of data leaks or attacks. Backup files will be unusable for anyone not having the private encryption key or password.
It is the customer’s responsibility to secure their encryption key and password. If this information is lost, we will not be able to help you restore your data.
Your data is hosted in a highly secure data center with the highest levels of security and access certifications and criteria. Only a very small number of our employees have physical access to the infrastructure.
Each client has a private access to their file depository and we do not maintain any versions of passwords (history).